Connection Support for E-mail
Mail Servers
POP: mail.netidea.com Our premium e-mail accounts are set up for
those that want to utilize an e-mail address based on a unique domain.
Instead of having yourname@netidea.com,
this service allows you to have yourname@yourname.com (a
domain of your choice, based on availability) at a low monthly rate. Setting up your premium e-mail account is
not much different than setting up an @netidea.com account. First step would
be to secure a domain name to use. For example; www.netidea.com is
our domain. If you have a domain name in mind, we need to check availability,
and if available, purchase and register the name. Once the domain name has
been registered, we can create the different e-mail accounts. For each account created, you will be given a unique username and password
to be able to access your e-mail. The username and password will work in either
our Net Idea
Web Mail system or through your favorite e-mail client program.
Any one of our helpful staff can assist you in setting up your e-mail program,
however if you would like to do it yourself, please ensure your server settings
match those listed on the above. Most e-mail programs though will
automatically enter in the username based on what you had specified as an
e-mail address during the set up. Please ensure that the user name is changed
to that which was provided to you by us. For example, if you are configuring
your e-mail client to handle info@mydomain.com,
make sure you change the Account/User Name portion to the user name we gave
you instead of info which would be the name automatically entered. This gives you a general idea on how to use the Net
Idea Web Mail system including
logging in, common setting adjustments, and managing your e-mail. Contact
our friendly and helpful technical support department for help on any issue
not covered here. Logging in: Enter in your username and password as provided to you when
the account was set up. Your username is not your e-mail address, only the
portion that appears before @netidea.com. Settings: One of the most common errors that you can experience
when using Web Mail, is "Disk Quota Exceeded" when you try
to delete a large or a lot of e-mails simultaneously. To avoid this, do the
following: Management: Managing your account allows you to control
your Spam Filter settings, and let you
set an automatic reply or forward for your e-mails if you are going to be
away, and also change your password if needed. To access these features, click
on "Manage your Account" (located at the top of every page on this website
with a folder icon), and enter in your username and password for your e-mail
account. The settings are self explanatory, however one good feature is our
"Whitelist". Should anyone sending you an e-mail get detected and tagged as
spam, you can add their e-mail address in the whitelist located in the Spam
Filter Settings to prevent those e-mails from being detected as spam. You
can also adjust your Spam Protection level on this page as well. Read our
Spam Control section for additional details
on how our spam control system works. Themes: If you do not like the default colour scheme of
Web Mail, there are several other colour themes to choose from. Log in to
check your e-mail, and do the following: This guide covers the most basic functions and covers typical issues noticed
by customers and how to resolve them. Should you have a question, or concern
not listed above, please contact our helpful and
friendly support team for
assistance.
SMTP: mail.netidea.com
Eudora POP: username@mail.netidea.com
POP port 995 with SSL enabled
IMAP port 993 with SSL enabled.
SMTP port 465 with SSL enabled.
Outgoing server requires authentication.
if you require assistance setting up your email contact us.
Connection Support for Premium E-mail Service
Net Idea Web Mail Support