Connection Support for Dial-Up
Getting Set Up
Windows PC - Please call our office for setup assistance
Mac OSX - Review the settings guide for Mac OS X
Dial-up phone numbers
Nelson: 352-3532
Castlegar: 304-2020
Trail: 368-9934
Gateway
Use "default gateway"
DNS numbers
Primary: 216.116.0.3
Secondary: 216.116.0.4
Modem Help
If you are having trouble connecting to the internet with your modem, try one of the links provided below.
For the later "Windows" modems (also known as soft modems or win modems) you may need the latest modem driver. You can find the latest driver at the site of your modem's manufacturer for more information about software modems, click here.
Modem Manufacturers
56K Issues & General Modem Problems
For best results, you will want a hardware driven modem, for they are reliable and will work with out any problems.