Support Centre

At Net Idea, helpful and friendly technical support is our number one priority for our valued customers. Our technicians will work with you to make sure you get the most out of what the internet has to offer. Whether you get an invalid password or your modem won't dial, we'll make it work for you.

In this section we have several support documents for our services available online in our connection support section, as well as setup guides for NetXpress and Spam Control.

Live technical support is available from 9:00 am until 5:30 pm Monday to Friday, Pacific Standard Time (PST). Please call 352-3512 or toll-free 1-888-352-3512 to speak with a member of our support staff.

You can also get a quick response via e-mail if you send your problem to our tech support e-mail address: tech@netidea.com